Service & Support – Genius People

empowering businesses from start, to finish

Onboarding Journey: A collaborative, multi-step process that gives both employers and learners clear, impartial information and guidance from the outset, so every apprenticeship starts on the right footing.
- Initial Assessment and Selection: Through interviews, aptitude assessments, skills scans and references, we work with each candidate to understand their prior learning, goals and support needs. We give clear advice on the apprenticeship, what it involves and the commitment required, so learners can make an informed choice and are matched to the right programme and level.
- Pre-Employment Guidance and Training: Where appropriate, we offer pre-employment training alongside guidance on career pathways and progression routes. This helps candidates build the skills, knowledge and confidence they need before starting, and makes sure they understand the support available to them throughout their apprenticeship.

Candidate Sourcing: We leverage our extensive network of educational institutions and industry contacts to identify potential apprentices who possess the necessary skills and qualifications.
Assessment and Selection: We employ rigorous assessment methods, including interviews, aptitude tests, and references, to select the most suitable candidates for your apprenticeship positions.
Pre-Employment Training: We may offer pre-employment training to help selected candidates develop the skills and knowledge required to succeed in their apprenticeship roles.

Mentorship and Coaching: We provide training and support to employers on effective mentoring and coaching techniques to help apprentices develop their skills and reach their full potential.
Employer Workshops: We offer regular workshops and seminars on topics such as apprenticeship standards, compliance requirements, and best practices in apprenticeship management.
Feedback and Evaluation: We work closely with employers to gather feedback on the apprenticeship program and make necessary adjustments to ensure its effectiveness.

Regulatory Compliance: We ensure that our apprenticeship programs adhere to all relevant regulatory standards, including those set by the government, funding bodies, and awarding organizations.
Administrative Support: We handle all the administrative tasks associated with apprenticeships, such as recruitment, enrollment, assessment, and certification, freeing up your time to focus on your core business.
Record Keeping: We maintain accurate and up-to-date records of all apprenticeship activities, including attendance, assessments, and progress, to ensure compliance with regulatory requirements.

Post-Apprenticeship Support: Our information, advice and guidance continues beyond End-Point Assessment, helping apprentices make informed decisions about their next steps.
- Professional Recognition: We advise apprentices on the professional recognition available on completion, such as membership with CMI, APM, CII or the Institute of Leadership. We explain the benefits of each and guide learners through the application process.
- Career Development Planning: Working one-to-one, we help apprentices reflect on their achievements and build a personalised career development plan. Together we identify long-term goals, further learning options and progression routes, so learners can make informed choices about their future.
- Ongoing Support: We continue to signpost apprentices to relevant resources, further qualifications and development opportunities. We also refer them to specialist services where needed, so they have access to impartial guidance as their career develops.

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