Qualifications
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What is an apprenticeship?

Scottish Modern Apprenticeships and Vocational Qualifications are work based Training Programmes, which enable individuals to combine employment and training. Modern Apprenticeships are undertaken while you are in employment (so you “earn while you learn”). Genius People offers apprenticeships in several occupational areas.

Modern Apprenticeships can be taken by people of any age, not just young people. Secondly, they are not only for the “traditional” areas of trades and crafts. Modern Apprenticeships are available for almost all occupations.

PFS
Providing Financial Services SCQF Level 5
Providing Financial Services SCQF Level 6
ITA
Technical Apprenticeship in Insurance SCQF Level 8
L&M
Management SCQF Level 7
Management SCQF Level 9
Management SCQF Level 11
PM
Diploma in Project Management SCQF Level 8
P
Procurement SCQF Level 6
IT
IT & Telecommunications Professional Diploma SCQF Level 5
IT & Telecommunications Professional Diploma SCQF Level 6
FM
Facilities Management Level 3
FS
Facilities Services Level 2
BA
Business & Administration SCQF level 5
Business & Administration SCQF level 6
Business & Administration SCQF level 8
CS
Customer Service SCQF Level 5
Customer Service SCQF Level 6

Providing Financial Services SCQF Level 5

Skill Level: Intermediate
This qualification is for candidates who are new to working in general insurance, bank and building society accounts, administration for mortgages and /or financial planning intermediaries, debt collections, life pensions and investments, financing and credit. In each of the technical groups candidates will develop the relevant key skills with a focus on regulatory compliance. The mandatory units include, developing yourself to improve and maintain workplace competence, planning and organising work, ensuring you comply with regulations. There are a wide range of optional units that can be selected from within the industry relevant technical groups to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Providing Financial Services SCQF Level 6

Skill Level: Advanced
This qualification is for candidate working in general insurance, bank and building society accounts, administration for mortgages and /or financial planning intermediaries, debt collections, life pensions and investments, financing and credit. In each of the technical groups candidates will develop the relevant key skills with a focus on regulatory compliance. The mandatory units include, developing yourself to improve and maintain workplace competence, developing productive working relationships, ensuring you comply with regulations. There are a wide range of optional units that can be selected from within the industry relevant technical groups to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Technical Apprenticeship in Insurance SCQF Level 8

Skill Level: Technical
This is a new qualification is for candidates working within the insurance industry. This Technical Apprenticeship provides the skills, knowledge and competence to work in a wide range of jobs, such as Claims Technician, Broker Technician, Underwriting Technician and Claims/Broking/Underwriting Team Leader/Supervisor. The mandatory element is managing your own performance and personal development, there are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Management SCQF Level 7

Skill Level: Advanced
This qualification is for candidates who work as first line managers. In this qualification candidates will develop skills in a range of areas such as building teams, managing conflict, coaching individuals, following disciplinary and grievance procedures. The mandatory units include leading your team, developing your knowledge, skills and competency, managing peoples' performance at work, and providing a safe, secure and productive working environment. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Management SCQF Level 9

Skill Level: Higher
This qualification is for candidates who work as department heads, operations managers and deployment managers. In this qualification candidates will develop skills in a range of areas such as planning and implementing change, leading meetings to achieve objectives, managing use of financial resources, developing and implementing business strategy. The mandatory units cover developing operational plans, providing leadership in your area of responsibility, developing and sustaining productive working relationships with stakeholders and managing business processes. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Management SCQF Level 11

Skill Level: Professional
This qualification is for candidates who work in senior managerial roles, such as directors and chief executives. In this qualification candidates will develop skills in a range of areas such as developing strategic business plans, developing and sustaining productive working relationships with stakeholders and promoting knowledge management. The mandatory units cover providing leadership for their organisation, encouraging innovation and improving organisational performance. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Diploma in Project Management SCQF Level 8

Skill Level: Technical
This qualification is for candidates who work in project based roles, such as Junior Project Manager, Project Management Support, Assistant Project Manager. In this qualification candidates will develop skills in a range of areas such as project scheduling, project finances, project risk and project quality. The mandatory units cover the principles of project management, stakeholder management and communications. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Procurement SCQF Level 6

Skill Level: Advanced
This qualification is for candidates who work in purchasing and procurement. In this qualification candidates will develop skills in analysis of supplier capability, developing supply specifications, maintaining effective working relationships and negotiations. The mandatory units cover analysing information on the procurement of supplies, analysis of supplier performance, identifying suppliers for the supply chain and placing, monitoring and progressing delivery of orders. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

IT & Telecommunications Professional Diploma SCQF Level 5

Skill Level: Intermediate
This qualification is for candidates who work in the IT and Telecommunications industry wishing to progress within the sector. In this qualification candidates will develop skills in a range of areas such as diagnosing faults and selecting remedies in a range of IT or Telecoms equipment, testing IT & Telecoms systems and understanding the role of remote support in the organisation. The mandatory units cover personal effectiveness and health and safety in IT and Telecoms. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

IT & Telecommunications Professional Diploma SCQF Level 6

Skill Level: Advanced
This qualification is for candidates who work in the IT and Telecommunications industry and deal with tasks of a high level of complexity. In this qualification candidates will develop skills in a range of areas such as diagnosing faults, providing proactive and reactive technical advice, providing remote support, developing/managing IT systems, networking principles and systems architecture. The mandatory units cover personal effectiveness and health and safety in IT and Telecoms. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Facilities Management Level 3

Skill Level: Advanced
This qualification is for candidates manage the delivery of ‘hard’ and/or ‘soft’ facilities services in their organisation, such as building services, engineering and maintenance. In this qualification candidates will develop skills in managing health and safety, maintaining quality of service delivery, contributing to sustainable and environmental good practice within their facility. The mandatory units cover establishing and monitoring the facilities required, developing productive working relationships, ensuring health and safety requirements are met. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Facilities Services Level 2

Skill Level: Intermediate
This qualification is for candidates who contribute to the delivery of ‘hard’ and/or ‘soft’ facilities services in their organisation, such as building services, engineering and maintenance. In this qualification candidates will develop skills in effectiveness and efficiency of service delivery, grounds maintenance and site security. The mandatory units cover reducing risks to health and safety, promoting and maintaining service delivery, dealing with customer requests and problems. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Business & Administration SCQF level 5

Skill Level: Intermediate
This qualification is for candidates working within an office environment who do not have a wide range of responsibility. In this qualification candidates will develop skills in a range of areas such as solving business problems, storing and retrieving information, evaluating customer service, developing relationships with colleagues and various specialist administrative functions. The mandatory units cover undertaking work in a business environment, communicating, planning and improving own performance in a business environment. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Business & Administration SCQF level 6

Skill Level: Advanced
This qualification is for candidates working within an office environment who have a broad range of activities with significant complexity, responsibility and autonomy, suitable for candidates up to and including supervisors and team-leaders. In this qualification candidates will develop skills in a range of areas such as preparing text, document production, managing events, customer service, IT, managing business resources, managing information and data and various specialist administrative functions. The mandatory units cover managing workload, communicating, planning and improving own performance in a business environment. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Business & Administration SCQF level 8

Skill Level: Higher
This qualification is for candidates working as managers in an office environment with responsibility for staff and/or financial or other resources. In this qualification candidates will develop skills in a range of areas such as business support services, project management, managing business resources, innovation and change, managing information and data, communication and various specialist administrative functions. Mandatory units involve managing and being accountable for own performance and managing work and communication in a business environment. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Customer Service SCQF Level 5

Skill Level: Intermediate
This qualification is for candidates working within customer service or sales who may be new to the role. In this qualification candidates will gain skills to become more competent in the customer service environment. They will develop their knowledge in a range of areas to better understand the customer, developing their customer service skills and understanding the principles of effective customer service within their organisation. The mandatory units include communicating in a customer service environment and delivering customer service within best practice guidelines. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

Customer Service SCQF Level 6

Skill Level: Advanced
This qualification is for candidates with more experience working within the customer service or sales industry. In this qualification candidates will build on their experience in dealing with internal or external customers in a customer service or sales environment and will also boost their technical expertise in this area. They will develop essential skills to deal with difficult customers, using correct language and processes and learn how to promote additional products and services effectively. The mandatory units cover communicating in a customer service environment and delivering customer service within best practice guidelines. There are a wide range of optional units that can be selected to tailor the qualification to meet the needs of both the employer and employee.

Funding Available

This qualification is part of the Modern Apprenticeship Programme therefore may be funded by SDS (Skills Development Scotland).

Call Genius People on 0141 280 0265

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